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Watch Care

WATCH CARE AND HANDLING


Power Cell Replacement

We recommend you have the power cell replaced by an Authorised Citizen Retailer or Service Centre. Be sure to keep the power cell away from infants or small children. Should accidental ingestion occur, we recommend that you seek immediate medical attention.

Temperature Care

Avoid leaving the watch in hot or cold places for long periods of time. High temperatures may shorten the life of the power cell, while low temperatures may cause time delay. In the latter case, however, accuracy will return when the watch is worn on the wrist again.

Exposure to Heat and Steam

Avoid exposing the watch to heat (i.e. spas, saunas and hot showers) as extreme heat will cause some watch materials to expand, thus impacting on the water resistancy capabilities of the watch.

Shock-Resistant

The watch may be worn while playing golf or other activities, but avoid severe shocks such as dropping it on a hard surface.

Magnetic-Resistant

No problems should occur from using the watch around ordinary household electric appliances such as TV sets or stereos. Keep away from magnets.

Chemical/Gas Resistant

Do not expose the watch to chemicals or gases for long periods.

Watch Cleaning

Stains and water spots on the case, glass, or band should be removed with a soft cloth to prevent blemishes.


Care for Metal Bracelets

To extend the life and maintain the good appearance of the metal watch bracelet, the following recommendations are given:

  • Be aware that since the watch and bracelet is worn next to the skin, it collects dust and perspiration and becomes soiled if not cleaned regularly. This is particularly true of the inner parts of the links or mesh of the bracelet.
  • Soil and rust, when present in a bracelet, are dissolved by perspiration and can cause staining of cuffs and irritation of the skin in some instances.
  • Heavy perspiration should be wiped off the watch and bracelet with a soft dry cloth. The bracelet should be cleaned occasionally by using an old toothbrush and warm soapy water after which the soap is thoroughly rinsed with clear water and the bracelet dried completely. The foregoing manner of cleaning should not be done if the watch is not water-resistant but should instead be done by your jeweler.

Care for Straps – Leather

  • Heavy perspiration, if not removed from a leather strap, can wash out the natural oils and cause the leather to become dry and deteriorate. Any moisture should be blotted with a soft dry cloth or paper towel and the strap allowed to dry naturally.
  • Salt residue and soil can be removed from the leather by cleaning with a dampened soft cloth and mild soap or saddle soap.
  • Occasionally, the inside surface of the strap should be cleaned by using a soft cloth dampened with alcohol.
  • The strap should always be worn a little loosely (one finger space between wrist and strap) to allow air to circulate, causing any moisture to evaporate.

Rubber

  • Rubber straps should be washed frequently with mild soap and warm water using a soft brush.
  • Thorough cleaning, using the same method, should especially be done after use in salt water.
  • Solvents, oils, perspiration, tanning lotion and salt can cause rubber to deteriorate if not removed.

Periodic Inspection

The rubber gaskets and other seals used in the watch will deteriorate over time and use. Water leakage may occur if the gaskets and seals are not checked at regular intervals. In order to prevent water leakage, we recommend that the gaskets and seals of the watch are inspected and replaced as necessary by a Citizen Authorised Service Centre every two or three years. Gaskets, seals and batteries are considered regular maintenance components and are not covered under the terms of the warranty. Fees are applicable for watch inspection, water resistance testing, and any maintenance components needed for a service.


Handling of Water-Resistant Watches

Although water-resistant watches are warranted, steps should be taken to avoid damage that results from mishandling:

  • Do not operate the crown or push-button in the water or while the watch is wet. Tighten screw lock crown completely.
  • Should the watch become immersed in water, dry it off immediately. If the watch comes in contact with salt water, be sure to rinse it thoroughly in warm fresh water to remove any trace of salt.
  • If a watch is wet from cleaning or by accident, never store it in a closed container. It should be dried immediately or taken to a watchmaker or jeweller if moisture is inside the case to prevent damage from rust.
  • Parts such as the crown, packing and other water-resistant materials should be replaced every year or two to ensure water resistance.

WATCH CARE AND HANDLING


Power Cell Replacement

We recommend you have the power cell replaced by an Authorised Citizen Retailer or Service Centre. Be sure to keep the power cell away from infants or small children. Should accidental ingestion occur, we recommend that you seek immediate medical attention.

Temperature Care

Avoid leaving the watch in hot or cold places for long periods of time. High temperatures may shorten the life of the power cell, while low temperatures may cause time delay. In the latter case, however, accuracy will return when the watch is worn on the wrist again.

Exposure to Heat and Steam

Avoid exposing the watch to heat (i.e. spas, saunas and hot showers) as extreme heat will cause some watch materials to expand, thus impacting on the water resistancy capabilities of the watch.

Shock-Resistant

The watch may be worn while playing golf or other activities, but avoid severe shocks such as dropping it on a hard surface.

Magnetic-Resistant

No problems should occur from using the watch around ordinary household electric appliances such as TV sets or stereos. Keep away from magnets.

Chemical/Gas Resistant

Do not expose the watch to chemicals or gases for long periods.

Watch Cleaning

Stains and water spots on the case, glass, or band should be removed with a soft cloth to prevent blemishes.


Care for Metal Bracelets

To extend the life and maintain the good appearance of the metal watch bracelet, the following recommendations are given:

  • Be aware that since the watch and bracelet is worn next to the skin, it collects dust and perspiration and becomes soiled if not cleaned regularly. This is particularly true of the inner parts of the links or mesh of the bracelet.
  • Soil and rust, when present in a bracelet, are dissolved by perspiration and can cause staining of cuffs and irritation of the skin in some instances.
  • Heavy perspiration should be wiped off the watch and bracelet with a soft dry cloth. The bracelet should be cleaned occasionally by using an old toothbrush and warm soapy water after which the soap is thoroughly rinsed with clear water and the bracelet dried completely. The foregoing manner of cleaning should not be done if the watch is not water-resistant but should instead be done by your jeweler.

Care for Straps – Leather

  • Heavy perspiration, if not removed from a leather strap, can wash out the natural oils and cause the leather to become dry and deteriorate. Any moisture should be blotted with a soft dry cloth or paper towel and the strap allowed to dry naturally.
  • Salt residue and soil can be removed from the leather by cleaning with a dampened soft cloth and mild soap or saddle soap.
  • Occasionally, the inside surface of the strap should be cleaned by using a soft cloth dampened with alcohol.
  • The strap should always be worn a little loosely (one finger space between wrist and strap) to allow air to circulate, causing any moisture to evaporate.

Rubber

  • Rubber straps should be washed frequently with mild soap and warm water using a soft brush.
  • Thorough cleaning, using the same method, should especially be done after use in salt water.
  • Solvents, oils, perspiration, tanning lotion and salt can cause rubber to deteriorate if not removed.

Periodic Inspection

The rubber gaskets and other seals used in the watch will deteriorate over time and use. Water leakage may occur if the gaskets and seals are not checked at regular intervals. In order to prevent water leakage, we recommend that the gaskets and seals of the watch are inspected and replaced as necessary by a Citizen Authorised Service Centre every two or three years. Gaskets, seals and batteries are considered regular maintenance components and are not covered under the terms of the warranty. Fees are applicable for watch inspection, water resistance testing, and any maintenance components needed for a service.


Handling of Water-Resistant Watches

Although water-resistant watches are warranted, steps should be taken to avoid damage that results from mishandling:

  • Do not operate the crown or push-button in the water or while the watch is wet. Tighten screw lock crown completely.
  • Should the watch become immersed in water, dry it off immediately. If the watch comes in contact with salt water, be sure to rinse it thoroughly in warm fresh water to remove any trace of salt.
  • If a watch is wet from cleaning or by accident, never store it in a closed container. It should be dried immediately or taken to a watchmaker or jeweller if moisture is inside the case to prevent damage from rust.
  • Parts such as the crown, packing and other water-resistant materials should be replaced every year or two to ensure water resistance.